How It Works: Our Process

TL;DR

We handle everything between you and the Korean manufacturer — communication, samples, production, and shipping. You focus on your brand; we manage the manufacturing. It takes 3–6 months for first-time orders, with clear milestones at each step.

Key Takeaways

  • 4 phases: Consultation → Samples → Production → Delivery

  • You approve at each stage before moving forward

  • We handle all communication with the manufacturer

  • Sample phase includes up to 3 revision rounds

  • You receive updates throughout — no waiting in the dark

Process Overview

Our process has five phases, from initial consultation to product delivery. Here's what happens at each step — what you do, what we do, and what you get.

Phase 1: Consultation (Free)

You share your product idea, brand vision, and budget. We assess fit, explain your options, and answer questions. The output is a go/no-go decision and an initial plan.

This takes one call, usually 20 to 30 minutes. Cost is free.

Phase 2: Product Planning

You confirm your product concept, target price, and packaging preference. We discuss with our manufacturer and gather options. The output is your MOQ, pricing estimate, and timeline.

This takes 1 to 2 weeks. Cost is free.

Phase 3: Sample Development

You review samples and provide feedback. We manage revisions and communicate with the factory. The output is your approved formula and packaging sample.

This takes 4 to 8 weeks. Cost is the sample fee, typically $200 to $500, paid directly to the manufacturer. Up to 3 revision rounds are included.

Phase 4: Production

You approve the final sample and confirm your order. We coordinate production and monitor quality. The output is finished goods ready for shipping.

This takes 4 to 8 weeks. Cost is the manufacturing cost, paid directly to the manufacturer.

Phase 5: Shipping & Delivery

You confirm your delivery address and handle customs if needed. We coordinate logistics and track your shipment. The output is products delivered to you.

This takes 1 to 6 weeks depending on air versus sea freight. Cost is the shipping cost, paid to the freight provider.

What We Handle vs What You Handle

We handle all manufacturer communication, sample coordination, production timeline management, quality check coordination, shipping logistics, and regulatory guidance.

You handle brand decisions like naming and positioning, sample approval, final approval before production, payment to the manufacturer, receiving and storing inventory, and selling your product.

Q&A

Do I talk to the manufacturer directly? No. We handle all communication to avoid language barriers and miscommunication.

What if I don't like the samples? We revise. Up to 3 rounds are included. Most products are approved within 2 rounds.

Can I visit the factory? We can arrange factory visits if needed. Contact us for details.

What happens after delivery? We're here for reorders, new products, and ongoing support.